Grow retention and revenue with smarter
Grow retention and revenue with smarter
Customer Success
Customer Success
Turn health insights into proactive customer management
Turn health insights into proactive customer management
Turn health insights into proactive customer management
Identify and grow revenue opportunities
Identify and grow revenue opportunities
Identify and grow revenue opportunities
Spot churn risks early
Spot churn risks early
Spot churn risks early
Meet the AI engine that powers smarter, faster, and more human customer success.
Meet the AI engine that powers smarter, faster, and more human customer success.
Our Customers
What our customers say…
Customer success is essential for our future and we believe that VENMATE is on a good path to build something great for that. Their strong CSM expertise helps our CS team to tackle challenges in a more structured and integrated way.
Tobias Müller
COO
Customer success is essential for our future and we believe that VENMATE is on a good path to build something great for that. Their strong CSM expertise helps our CS team to tackle challenges in a more structured and integrated way.
Tobias Müller
COO
Customer success is essential for our future and we believe that VENMATE is on a good path to build something great for that. Their strong CSM expertise helps our CS team to tackle challenges in a more structured and integrated way.
Tobias Müller
COO
The VENMATE team has been an invaluable partner in professionalizing our customer success practice. Their expertise, guidance and collaborative approach helped us make our CSM efforts more effective than ever.”
Carlo Straß
Customer Success Manager
The VENMATE team has been an invaluable partner in professionalizing our customer success practice. Their expertise, guidance and collaborative approach helped us make our CSM efforts more effective than ever.”
Carlo Straß
Customer Success Manager
The VENMATE team has been an invaluable partner in professionalizing our customer success practice. Their expertise, guidance and collaborative approach helped us make our CSM efforts more effective than ever.”
Carlo Straß
Customer Success Manager
“Venmate has been a game-changer for our Customer Success operations. Now, all customer data is centralized in a user-friendly interface, giving our team quick access to essential information for effective action.”
Lara Bäckers
Customer Success Manager
“Venmate has been a game-changer for our Customer Success operations. Now, all customer data is centralized in a user-friendly interface, giving our team quick access to essential information for effective action.”
Lara Bäckers
Customer Success Manager
“Venmate has been a game-changer for our Customer Success operations. Now, all customer data is centralized in a user-friendly interface, giving our team quick access to essential information for effective action.”
Lara Bäckers
Customer Success Manager
Setup VENMATE and start your proactive CS management
Seamless integration to your tool stack
Easily connect VENMATE with your CRM, ticketing, and product analytics tools. All customer data flows into one platform without changing your existing setup.
01
Seamless integration to your tool stack
Easily connect VENMATE with your CRM, ticketing, and product analytics tools. All customer data flows into one platform without changing your existing setup.
01
Seamless integration with your tools
Easily connect VENMATE with your CRM, ticketing, and product analytics tools. All customer data flows into one platform without changing your existing setup.
01
Seamless integration to your tool stack
Easily connect VENMATE with your CRM, ticketing, and product analytics tools. All customer data flows into one platform without changing your existing setup.
01
Set up your customer health score
Customize the health score with the checks, weights, and thresholds that fit your business. Gain a clear view of customer wellbeing from day one.
02
Set up your customer health score
Customize the health score with the checks, weights, and thresholds that fit your business. Gain a clear view of customer wellbeing from day one.
02
Set up your customer health score
Customize the health score with the checks, weights, and thresholds that fit your segments and business. Gain a clear view of customer wellbeing from day one and keep improving over time.
02
Set up your customer health score
Customize the health score with the checks, weights, and thresholds that fit your business. Gain a clear view of customer wellbeing from day one.
02
Identify hidden revenue opportunities and churn risks
From dozens of accounts, VENMATE identifies the right opportunities at the right time, guiding your team toward predictable growth and recommending the next best action.
03
Identify hidden revenue opportunities and churn risks
From dozens of accounts, VENMATE identifies the right opportunities at the right time, guiding your team toward predictable growth and recommending the next best action.
03
Start managing your customers
Bring onboarding, playbooks, revenue tracking, and issue management together in one place. Work proactively with a complete customer view, making it easier to deliver value at every stage of the journey.
03
Identify hidden revenue opportunities
From dozens of accounts, VENMATE identifies the right opportunities at the right time, guiding your team toward predictable growth and recommending the next best action.
03
Analyse and use customer insights performance
Go beyond customer metrics with analytics that also measure CSM performance. Share insights across your team and directly with customers to drive alignment, transparency, and growth.
04
Analyse and use customer insights performance
Go beyond customer metrics with analytics that also measure CSM performance. Share insights across your team and directly with customers to drive alignment, transparency, and growth.
04
Analyse and use customer insights
Go beyond customer metrics with analytics that also measure CSM performance. Share insights across your team and directly with customers to drive alignment, transparency, and growth.
04
Analyse and use customer insights
Go beyond customer metrics with analytics that also measure CSM performance. Share insights across your team and directly with customers to drive alignment, transparency, and growth.
04
What our customers say…
Customer success is essential for our future and we believe that VENMATE is on a good path to build something great for that. Their strong CSM expertise helps our CS team to tackle challenges in a more structured and integrated way.
Tobias Müller
COO
Customer success is essential for our future and we believe that VENMATE is on a good path to build something great for that. Their strong CSM expertise helps our CS team to tackle challenges in a more structured and integrated way.
Tobias Müller
COO
The VENMATE team has been an invaluable partner in professionalizing our customer success practice. Their expertise, guidance and collaborative approach helped us make our CSM efforts more effective than ever.”
Carlo Straß
Customer Success Manager
The VENMATE team has been an invaluable partner in professionalizing our customer success practice. Their expertise, guidance and collaborative approach helped us make our CSM efforts more effective than ever.”
Carlo Straß
Customer Success Manager
“Venmate has been a game-changer for our Customer Success operations. Now, all customer data is centralized in a user-friendly interface, giving our team quick access to essential information for effective action.”
Lara Bäckers
Customer Success Manager
“Venmate has been a game-changer for our Customer Success operations. Now, all customer data is centralized in a user-friendly interface, giving our team quick access to essential information for effective action.”
Lara Bäckers
Customer Success Manager
We bring the
customers
to the heart of your business
Monitor Health Score
Use dynamic health scores to spot risks, track progress, and focus your team where it matters most, improving retention and customer outcomes.
Monitor Health Score
Use dynamic health scores to spot risks, track progress, and focus your team where it matters most, improving retention and customer outcomes.
Monitor Health Score
Use dynamic health scores to spot risks, track progress, and focus your team where it matters most, improving retention and customer outcomes.
Monitor Health Score
Use dynamic health scores to spot risks, track progress, and focus your team where it matters most, improving retention and customer outcomes.
Prevent churn before it happens
Get early warnings and AI-based recommendations to act before risks turn into losses. Keep customers longer and protect recurring revenue.
Prevent churn before it happens
Get early warnings and AI-based recommendations to act before risks turn into losses. Keep customers longer and protect recurring revenue.
Prevent churn before it happens
Get early warnings and AI-based recommendations to act before risks turn into losses. Keep customers longer and protect recurring revenue.
Prevent churn before it happens
Get early warnings and AI-based recommendations to act before risks turn into losses. Keep customers longer and protect recurring revenue.
Increase revenue from your customers
Identify and manage upsell and renewal opportunities in one place. Boost Net Revenue Retention and Customer Lifetime Value with data-driven clarity.
Increase revenue from your customers
Identify and manage upsell and renewal opportunities in one place. Boost Net Revenue Retention and Customer Lifetime Value with data-driven clarity.
Increase revenue from your customers
Identify and manage upsell and renewal opportunities in one place. Boost Net Revenue Retention and Customer Lifetime Value with data-driven clarity.
Increase revenue from your customers
Identify and manage upsell and renewal opportunities in one place. Boost Net Revenue Retention and Customer Lifetime Value with data-driven clarity.
Overview of features and benefits
Supported and funded by
VENMATE empowers you to proactively engage with your customers, prevent churn, increasing satisfaction and retention and hence increase CLV.
© Copyright 2025 Venmate. All Rights Reserved. Venmate
VENMATE empowers you to proactively engage with your customers, prevent churn, increasing satisfaction and retention and hence increase CLV.
© Copyright 2025 Venmate. All Rights Reserved. Venmate
VENMATE empowers you to proactively engage with your customers, prevent churn, increasing satisfaction and retention and hence increase CLV.
© Copyright 2025 Venmate.
All Rights Reserved. Venmate
VENMATE empowers you to proactively engage with your customers, prevent churn, increasing satisfaction and retention and hence increase CLV.
© Copyright 2025 Venmate. All Rights Reserved. Venmate
